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Posted: Tuesday, January 16, 2018 7:28 AM

Job Description:/h3:
We are looking for a few patient and courteous people to work in a casual call center environment providing training and technical assistance to our clients. This is an entry: to mid:level position. Is that you? Lets chat
Responsibilities:
:Take incoming tech support requests via phone, email, and online chat
:Call new account holders to welcome them
:Call users to train them on our web:based services/phone apps and help them enjoy an easy startup process
:Check in on our customers to see if we can provide further assistance and inform them of new features
:No sales involved
Requirements:
:Minimum 1 year of experience supporting the needs of customers with a technical or software product in a call center environment
:Must be proficient with Microsoft Windows and its configuration settings
:Must be experienced with basic setup and use of social media sites (Facebook, Twitter, etc.)
:Clear and pleasant telephone voice and manners
:Reliability is critical to us
:Use of proper spelling/grammar when responding to email or live chat
We offer:
:Paid time off, paid holidays,
medical/vision/dental insurance, and company matching IRA
:A Monday:Friday schedule with shifts of 9:00 AM to 6:00 PM and 11:00 AM to 8:00 PM : no weekends
:Company leadership that believes in flexibility, freedom, and innovation
:Challenging, motivating, and fun work environment
:Company culture that is guided by our core values that thrives on passion and innovation
:All the coffee and ping:pong you want
Why join our team?
Were truly passionate about our clients, and were focused on designing innovative solutions for their complex needs that make a difference in their lives. We work hard to create inspired solutions that people love to use.
Who are we?
Paradym is a leading real estate marketing platform that is focused on helping real estate professionals grow their business. We are a people:oriented software company driven to create change and make our customers lives better.
Company Description:/h3:
Paradym is a technology and coaching company that makes it easy for real estate professionals to create and share stories about properties, places, and people so they can win more listings and grow their online sphere.
Paradym combines MLS listing data, text, voice, and visual treatments into elegant stories to share on social media or wherever real estate professionals want to build their online brand.
We never stop innovating : we have set the bar in real estate marketing for the past 20 years and havent looked back since. Were a diverse, talented, and passionate team of technologists, marketers, sales aficionados, and training gurus.

Source: https://www.tiptopjob.com/jobs/76447300_job.asp?source=backpage


• Location: Knoxville

• Post ID: 33746937 knoxville
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