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Posted: Monday, January 8, 2018 6:52 AM

Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice.

Regions is dedicated to taking appropriate steps to safeguard and protect private and personally identifiable information you submit. The information that you submit will be collected and reviewed by associates, consultants, and vendors of Regions in order to evaluate your qualifications and experience for job opportunities and will not be used for marketing purposes, sold, or shared outside of Regions unless required by law. Such information will be stored for a set period of time. You may review, modify, or update your information by visiting and logging into the careers section of the system.

Job Description:

Regions is looking for candidates committed to helping customers reach their financial goals by understanding and meeting customer needs. You will meet with customers and prospects both in person and on the phone to determine their banking and financial goals and needs, and meet those needs by proactively offering appropriate products, services, and guidance to achieve their financial goals.

The successful candidate should be individually driven and competitive, as well as motivated to work as a team to achieve a common goal. This requires a candidate with strong interpersonal skills, clear and transparent communication, and the ability to work in a fast paced environment.

Primary Responsibilities

* Achieves branch targets and goals by identifying customer needs and providing appropriate guidance and perspective about Regions solutions

* Achieves required levels of outbound phone calls and customer conversations based on the branch's need to acquire new customer relationships and to expand existing customer relationships

* Provides a consistent optimal customer experience, including assisting with customer transactional needs. This may include shared responsibility for greeting customers and processing non cash transactions to ensure that our customers bank when, where and how they want

* Takes ownership and resolution of customer issues

* Refers customers to an internal team of experts when additional financial goals and needs are recognized

* Ensures safe and sound banking practices including adherence to all applicable laws and regulations

This position requires the tracking of time and is eligible for overtime under the non-exempt FLSA classification for hours worked in excess of 40 per week.

This position is incentive eligible.

This position requires registration with the national Mortgage Licensing System and Registry (NMLS). Please refer to ( for more information.


* High school diploma or GED

* Expected to obtain an insurance license within 12 months and maintain continuing education for licensing education

* Successfully pass the Platform assessment


* Prior experience in roles identifying customer needs to expand relationships while offering outstanding service quality

Saturday Rotation Required.

Location:Knoxville, Tennessee



Associated topics: agent, broker, call center, commission, customer, health, lead sales agent, outside sales, sales, sales representative


• Location: Knoxville

• Post ID: 34144207 knoxville is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2018